Privacy Policy
Effective Date: July 23, 2025
We (DIDIGA, MODN LLC) respect your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.
1. What Information We Collect
We collect information in the following ways:
a. Information You Provide
- Your name, email, shipping address, and payment info when placing an order.
- Uploaded photos or prompts used for AI-generated 3D models.
- Any messages or feedback you send us.
b. Information We Automatically Collect
- Device info: browser type, IP address, operating system.
- Usage data: pages visited, time on site, clicks.
- Cookies and similar tracking technologies (see Section 6).
2. How We Use Your Information
We use your information to:
- Provide and improve our generative design and 3D printing services.
- Process orders and payments.
- Communicate with you about orders, updates, and support.
- Prevent fraud or misuse of the platform.
- Analyze user trends and optimize the experience.
We do not sell your personal information to third parties.
3. AI and User Content
When you submit prompts or photos to create 3D designs:
- Your inputs may be temporarily stored for service functionality.
- We may use design data to improve our AI models or analytics.
- We do not use your designs to train third-party models unless you explicitly agree.
4. Sharing of Information
We may share your data only with:
- Service providers (e.g. payment processors, print vendors, shipping platforms) under strict confidentiality agreements.
- Legal authorities if required by law or to enforce our Terms of Service.
- Affiliates or successors if our company is acquired or merged.
5. Data Retention
We retain your data as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data by contacting us at support@didiga.com.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Understand user behavior
- Personalize your experience
You can control or disable cookies in your browser settings, but some features may not work properly.
7. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Object to or restrict certain uses
- Request data portability
To exercise any of these rights, email us at support@didiga.com.
8. Security
We use industry-standard security measures to protect your data, including HTTPS encryption and secure data storage. However, no system is 100% secure, so please use strong passwords and be careful with account access.
9. Children’s Privacy
Our service is not intended for children under 13 (or the age of digital consent in your country). We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this policy from time to time. We will notify users of significant changes via email or website banner. Continued use of the service means you accept the updated policy.
11. Contact
For questions or requests, contact us at:
📧 support@didiga.com